Three minutes, once you’ve done it once.
A standard reusable auto-injector — the same mechanism used across subcutaneous self-administration. Load, dial, deliver.
Step by step.
Load the cartridge
Take the cartridge from the fridge and let it reach room temperature. Twist the barrel open, seat the cartridge, twist closed.
Attach a fresh needle
A new micro-needle every time, without exception. Clean the site with a sterile wipe and let it dry fully.
Dial and deliver
Set your dose on the dial, hold against the site, press. Needle straight into the sharps container afterwards.
Complete product-specific instructions are supplied with every kit, covering preparation, cartridge installation, operation, storage and safe disposal. Always follow those instructions and never rely solely on general information found online.
Non-negotiables.
| Needles | Single use only. Every needle goes straight into an approved sharps container after use. Never into household waste or recycling. |
| Sharing | Your pen, cartridges and components are for individual use and must never be shared with anyone else. |
| Damage | Do not use any pen or cartridge that appears damaged, compromised or defective. Contact us and retain the packaging and batch details. |
| Storage | Follow the storage instructions printed on the packaging. Do not use a cartridge that has been frozen, damaged or kept beyond its expiry date. |
| Reactions | Any injection can cause temporary redness, tenderness, bruising, swelling or irritation at the site. Stop and seek medical advice if you experience an unexpected reaction. |
| Emergencies | If you experience difficulty breathing, facial or throat swelling, collapse or another suspected emergency, call 999 immediately. |